Support
Contact us
Fitment questions, order status, returns and trade enquiries — we answer them all.
help@precisionwatchparts.example
We reply within one business day, Monday to Friday.
Before you write about fitment
Include these details and we can answer in one reply:
- Watch brand and model name
- Reference number from the case back
- Movement calibre, if you know it
- A photo of the part you are replacing
Order enquiries
Quote your order number from the confirmation email. For dispatch and delivery timescales, see our shipping page.
Trade accounts
Professional workshops ordering regularly can request trade pricing. Email us with your business name and registration details.